Organizational Narrative for Mission-Driven Organizations

This isn't about better marketing communications.

It's about organizational-level narrative synthesis, so everyone operates with shared clarity.

Diagnostic &
Audit Services

Your leadership, staff, and stakeholders each tell different stories. When asked "What makes you different?" you don't have a clear, consistent answer. This isn't just a marketing issue but an organizational alignment problem.

  • Your mission statement serves as the core document of your organization. It is not simply a tagline but the fundamental framework of your impact. All other communication, funding, and actions of your organization stem from it.

    The Mission Statement Diagnostic is a structured document analysis and leadership review designed to answer one question:

    Does your mission statement reflect your organizational reality, or has drift already taken hold?

    This is not a brainstorming session. It is a diagnostic assessment grounded in your existing materials.

    What's Included:

    • Review of existing mission, vision, and/or values statements

    • Analysis of existing programs and any future plans

    • Analysis of three (3) existing organizational materials — recent grants, marketing materials, or program documents — to assess alignment between stated mission and actual work

    • Written assessment: narrative coherence or chaos diagnosis based on existing functions and the core needs your organization seeks to address

    • Written recommendation for internal next steps

    What You Receive

    A written Narrative Assessment delivered within five (5) business days of your intake session. The assessment gives you one of two findings:

    • Coherence — your mission reflects your work. Here's what's functioning and what to strengthen internally.

    • Chaos — your mission has drifted from your organizational reality. Here's where the gap lives and what it will take to address it.

    Either finding is useful. Neither leaves you guessing.

    Who This Is For

    • Organizations that have experienced recent changes in programming, leadership, or impact — and need to know whether their mission still holds.

    • Foundation officers seeking an independent assessment of a grantee's narrative alignment before significant funding.

    Investment: $1,500

  • You are about to make a significant decision:

    • a new initiative

    • a strategic plan

    • a rebrand

    • a funding ask

    Before you do, you need to know how your stakeholders actually experience your work and describe it in their own words. You need an honest understanding of your impact

    The Stakeholder Narrative Audit is ethnographic research conducted on your behalf. I interview your stakeholders, synthesize what I hear, and deliver an unmediated account of how your organization’s work is understood and experienced from the outside.

    This is not a diagnostic or capacity-building consultation. This is qualitative research that serves your work reported without an agenda.

    What’s Included

    • One-hour intake session with organizational leadership to identify stakeholder pool and interview focus

    • 6–8 stakeholder interviews (60 minutes each, virtual)

    • Synthesis of interview findings across stakeholder voices

    • Written Stakeholder Narrative Report: what stakeholders said, how they described your work, where perspectives align, and where they diverge

    • No recommendations or framework overlay provided. The report purely reflects what your stakeholders shared with me, clearly organized and accurately represented

    What You Receive

    A written Stakeholder Narrative Report delivered within five (5) business days of your final interview. The report gives you:

    • A clear picture of how your work is understood and described by the people closest to it

    • Where stakeholder perspectives converge around your impact

    • Where they diverge, and what that divergence reveals about how your work is being experienced in practice

    What you do with the findings is yours to decide.

    Who This Is For

    • Organizations preparing for a strategic planning process, funding application, rebrand, or major initiative that need real stakeholder data before they build.

    • Leadership teams that want to know how their work is actually being described by board members, staff, clients, funders, or community partners — before they assume.

    • Foundation officers who want an independent picture of how a grantee’s work is experienced by the communities it serves.

    Investment: $6,000–$8,000

    Final scope based on stakeholder pool size and interview complexity, determined during intake.


Narrative Ethnography for Organizational Capacity-Building

I combine narrative ethnography with 12 years of mission-driven marketing experience to discover your organization's authentic narrative core through thorough stakeholder research, then build the capacity infrastructure your entire organization will rely on.

Discovery & Immersion

I immerse myself in your organization to understand who you are, not who you aspire to be. Through stakeholder engagement, observation, and analysis, I gather perspectives from inside and outside to gain a comprehensive view. I attend meetings, review documents, participate in conversations, and listen to the people who make your work happen daily.

Synthesis & Architecture

Using rapid ethnographic methodology, I map the gap between your internal identity and stakeholder experience. I reveal existing patterns, pinpoint misalignments causing chaos, and synthesize conflicting narratives into coherence.

Deliverable: The Narrative Hearth™

You receive a personalized Narrative Hearth™ that features a comprehensive developmental capacity-building assessment, including a rewrite of your mission statement, and an outline of your narrative structure.

Certified Nonprofit Lifecycles Consultant

As a certified Nonprofit Lifecycles capacity builder, I assess your organization's current developmental stage, identifying what your infrastructure actually requires to sustain your narrative at scale.

Who This Is For

Mission-driven organizations with budgets of $3M-$50M+ that sense a disconnect between their stated intentions and actual experiences seek to prevent burnout by creating a resilient narrative framework. This fosters internal alignment, builds stakeholder trust, and communicates an authentic, unified truth.

This work sits at the intersection of organizational development and applied anthropology to serve your whole organization.

  • Focused leadership teams and emerging organizations.

    • 6-10 stakeholders | $48K

  • For organizations with multiple departments needing cross-functional alignment.

    • 11-16 stakeholders | $65K

  • Advanced stakeholder networks and federated structures.

    • 17-25 stakeholders | $85K


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